Jools IT is a locally based company, situated at East Portway, on the west side of Andover.
The business has evolved during the past twelve years, and although many ‘one man band’ IT companies have come and gone within the town, Jools IT continues to offer both domestic and commercial customers alike, a sensitive, caring and reliable IT support service.
Currently Jools IT has a team of professional support engineers who between them have held high profile IT positions during their previous employment, and they offer a range of skills including domestic PC repairs through to business server implementation, administration and maintenance.
So what makes Jools different? - the team is flexible, and very often, customers refer to them as ‘their IT department’. There are no high pressure sales, only a team of consultants and engineers who will guide customers through what will be a pleasant experience with a successful outcome. Jools also boasts a very successful service portfolio, where local businesses are offered instant telephone support and remote access to their computers, thus reducing the down time of their employees. In addition to this support, a Jools engineer can also attend the customer’s premises and work directly on the PC, thereby identifying any potential issues.